tap777 Privacy Policy

01 Introduction

tap777 (referred to as "tap777", "we", "us", or "our") operates the online casino and sports betting platform accessible at tap777.vip. We are committed to protecting the privacy and personal data of all players registered on our platform, in accordance with the Republic of the Philippines' Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations enforced by the National Privacy Commission (NPC).

This Privacy Policy applies to all personal data collected by tap777 through the tap777.vip website, mobile browser platform, customer support channels, and any other tap777-operated touchpoints. It governs how we collect, use, store, share, and protect your personal information, and it sets out your rights as a data subject under Philippine law.

tap777 operates under PAGCOR regulations. Certain data collection and processing activities described in this Policy are required by PAGCOR licensing conditions, Philippine anti-money laundering law, and other applicable regulations. Compliance with these obligations takes priority over individual preferences where legally required.

02 Data Controller

For the purposes of the Data Privacy Act of 2012, tap777 is the Personal Information Controller in respect of the personal data of players registered on the tap777 platform. This means tap777 determines the purposes and means of processing your personal data.

Where tap777 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud infrastructure providers — those parties act as Personal Information Processors and are contractually bound to process data only as instructed by tap777 and in accordance with applicable Philippine data protection law.

03 Personal Data We Collect

tap777 collects the following categories of personal data from registered players:

3.1 Registration Data

• Full legal name;
• Date of birth;
• Philippine mobile number;
• Account password (stored in hashed, non-reversible form);
• Preferred currency (Philippine Peso by default).

3.2 KYC Identity Verification Data

• Government-issued photo ID (Philippine passport, driver's license, PhilSys National ID, SSS/GSIS/UMID, Voter's ID, or PRC ID);
• Proof of address documentation where requested;
• Selfie or live photo for biometric identity matching, where applicable;
• Source of funds declaration for accounts subject to enhanced due diligence.

3.3 Financial Transaction Data

• GCash account number, Maya account number, or bank account details used for deposits and withdrawals;
• Transaction amounts, timestamps, and reference numbers;
• Deposit and withdrawal history on the tap777 platform.

3.4 Gaming Activity Data

• Game sessions played, bets placed, and outcomes on tap777;
• Bonus claims and wagering activity;
• Login timestamps, session durations, and game preferences.

3.5 Device & Technical Data

• IP address at login and during gaming sessions;
• Device type, operating system, browser type, and version;
• Mobile network provider and general geographic location (derived from IP);
• Cookie identifiers and session tokens (see Section 9).

3.6 Communications Data

• Records of all communications between you and tap777 support staff, including live chat transcripts and email correspondence;
• Voluntary feedback, survey responses, and complaints submitted to tap777.

04 How We Collect Personal Data

tap777 collects personal data through the following means:

• Directly from you — when you register a tap777 account, submit KYC documents, make a deposit or withdrawal, contact support, or participate in promotions;
• Automatically — through cookies, session tokens, server logs, and device fingerprinting technologies when you access or use the tap777 platform;
• From third-party payment processors — GCash, Maya, BDO, BPI, Metrobank, and other approved payment channels provide transaction confirmation data to tap777 to validate deposit and withdrawal instructions;
• From identity verification providers — where tap777 uses a third-party KYC provider to assist with document verification and biometric matching, that provider returns a verification result to tap777;
• From PAGCOR or other regulators — where directed by PAGCOR, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities.

05 Purpose & Legal Basis for Processing

tap777 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

06 How We Use Your Personal Data

tap777 uses the personal data it collects for the following specific purposes:

• To create, maintain, and administer your tap777 player account;
• To verify your identity and age (21+) as required by PAGCOR before processing withdrawals or enabling full account access;
• To process deposits made via GCash, Maya, BDO, BPI, Metrobank, and other approved Philippine payment channels;
• To process withdrawal requests and disburse winnings to your verified GCash wallet or bank account;
• To detect, prevent, and investigate fraud, money laundering, account sharing, multi-accounting, and other prohibited conduct under tap777's Terms & Conditions;
• To enforce the 21+ age restriction and responsible gaming policies on the tap777 platform;
• To provide customer support, resolve complaints, and respond to account queries;
• To send transactional notifications — deposit confirmations, withdrawal status updates, OTP codes, and account security alerts;
• To send promotional communications about tap777 bonuses, new games, and seasonal offers, where you have opted in to receive such communications;
• To analyse platform usage patterns and improve the tap777 user experience for Filipino players;
• To comply with PAGCOR licensing conditions, AMLC reporting requirements, and NPC data protection obligations;
• To enforce tap777's Terms & Conditions and protect the legal rights and interests of tap777 and its players.

07 Data Sharing & Disclosure

tap777 does not sell, rent, or trade your personal data to third parties for their own marketing or commercial purposes. Personal data is shared only in the following circumstances:

7.1 Service Providers and Processors

tap777 engages trusted third-party service providers to support platform operations, including payment processors (GCash/Maya/bank partners), cloud infrastructure providers, KYC and identity verification services, game software providers (JILI, PG Soft, Pragmatic Play, and others), and customer support platforms. These providers process personal data only as instructed by tap777 and under contractual data protection obligations consistent with Philippine law.

7.2 Regulatory and Legal Authorities

tap777 may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), the Bureau of Internal Revenue (BIR), or other competent Philippine government authorities where required by law, court order, or regulatory direction. tap777 will not notify a player in advance of such disclosure where doing so would compromise an ongoing investigation or is otherwise prohibited by law.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale, or restructuring involving tap777, player personal data may be transferred to the acquiring entity as part of that transaction. tap777 will provide reasonable advance notice of any such transfer and ensure the acquiring entity is bound by privacy obligations no less protective than those in this Policy.

08 KYC & Anti-Money Laundering Obligations

As a PAGCOR-licensed operator, tap777 is subject to the Philippine Anti-Money Laundering Act (Republic Act No. 9160, as amended) and PAGCOR's KYC and AML regulations. These legal obligations require tap777 to:

• Collect and verify the identity of all players before processing withdrawal requests;
• Retain KYC documentation and transaction records for a minimum of five (5) years from the date of account closure or the last transaction, whichever is later;
• File Suspicious Transaction Reports (STRs) and Covered Transaction Reports (CTRs) with the AMLC where legally required, without notice to the player concerned;
• Conduct Enhanced Due Diligence (EDD) on players who are designated as Politically Exposed Persons (PEPs) or who conduct transactions above AMLC reporting thresholds.

Players cannot opt out of KYC or AML processing. This data processing is a legal obligation, not a choice. Refusal to provide required KYC documentation will result in withdrawal suspension and, ultimately, account closure.

09 Cookies & Tracking Technologies

tap777 uses the following types of cookies and tracking technologies on tap777.vip:

Essential and security cookies are required for the tap777 platform to function and cannot be disabled. Analytics and preference cookies can be managed through your browser settings. Disabling analytics cookies does not affect your ability to use tap777 but may reduce our ability to personalise your experience.

10 Data Retention

tap777 retains personal data for as long as is necessary for the purposes for which it was collected, or as required by applicable Philippine law, whichever is longer. Specific retention periods are as follows:

• Active account data (registration details, gaming history, transaction records): retained for the duration of your active tap777 account plus 5 years after account closure, as required by AMLC regulations;
• KYC documents: retained for a minimum of 5 years from the date of last transaction or account closure, per RA 9160 requirements;
• Customer support communications: retained for 3 years from the date of the communication;
• Analytical and behavioural data: retained in aggregated, de-identified form for up to 3 years;
• Voluntarily closed account data: retained for 5 years following account closure for legal and regulatory compliance purposes, after which personal identifiers are deleted or irreversibly anonymised.

Upon the expiry of the applicable retention period, tap777 will securely delete or anonymise your personal data in accordance with NPC guidelines.

11 Data Security

tap777 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmitted between your browser or device and tap777.vip;
• Encrypted storage of sensitive data fields, including password hashes, KYC document references, and financial account identifiers;
• Access controls limiting tap777 staff access to personal data on a strict need-to-know basis, with multi-factor authentication required for administrative access;
• Regular security audits and penetration testing of the tap777 platform infrastructure;
• Intrusion detection and monitoring systems that alert the tap777 security team to anomalous access patterns in real time;
• Employee data protection training for all tap777 staff who handle player personal data.

12 International Data Transfers

Some tap777 service providers and game software partners operate infrastructure or support functions outside the Philippines. Where your personal data is transferred to or processed in a country other than the Philippines, tap777 ensures that such transfers are subject to appropriate safeguards, including:

• Contractual data protection agreements incorporating NPC-approved standard contractual clauses;
• Binding corporate rules where applicable;
• Transfers only to jurisdictions that provide an adequate level of data protection under NPC assessment.

Data shared with game providers is limited to session-level technical data necessary for game function. KYC documents and financial records are not transferred to game providers.

13 Your Data Subject Rights

Under the Data Privacy Act of 2012, Filipino players registered on tap777 have the following rights in respect of their personal data:

To exercise any of the above rights, contact tap777 through our live support or send a written request to [email protected] with the subject line "Data Privacy Rights Request" and proof of identity. tap777 will respond within 15 business days of receiving a verified request.

Note that some rights are subject to legal exceptions. tap777 cannot delete data it is legally required to retain under AMLC, PAGCOR, or NPC regulations — including KYC documents and transaction records within the mandatory retention period.

14 Children & Minors

Age verification is performed during the KYC process. If tap777 discovers that a player account was registered by a person under 21 years of age, the account will be permanently suspended, any balance will be handled in accordance with PAGCOR guidelines, and all personal data associated with that account will be deleted within the legally permissible timeframe.

If you believe a minor has accessed or registered on tap777, please report it to our live support immediately. tap777 takes underage gambling seriously and will act on all such reports promptly.

15 Marketing Communications

tap777 may send you promotional communications about bonuses, new games, seasonal promotions, and platform updates by SMS to your registered Philippine mobile number or by in-platform notification, where you have provided your consent at registration or through your account settings.

You may withdraw consent for marketing communications at any time by:

• Updating your communication preferences in your tap777 account settings;
• Contacting tap777 live support and requesting removal from marketing lists;
• Sending a written opt-out request to [email protected].

Withdrawal of marketing consent does not affect your ability to receive transactional communications — deposit confirmations, withdrawal notifications, OTP codes, and account security alerts will continue regardless of marketing preferences, as these are necessary for platform operation and account security.

16 Third-Party Links

The tap777 platform may, from time to time, contain references or links to third-party payment providers or game software providers integrated into the platform. tap777 is not responsible for the privacy practices, data handling, or content of third-party services. This Privacy Policy applies only to data processed by tap777 directly. Players are encouraged to review the privacy policies of any third-party services they interact with.

17 Changes to This Privacy Policy

tap777 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. The effective date of the current version is displayed at the top of this document.

Where changes are material, tap777 will provide advance notice to registered players through in-platform notification or via the mobile number on record. Continued use of tap777 following the effective date of any revised Privacy Policy constitutes acceptance of the updated terms.

The most current version of this Privacy Policy is always available at tap777.vip/privacy-policy.

18 Contact & Complaints

For questions, concerns, rights requests, or complaints regarding this Privacy Policy or tap777's data processing practices, please contact:

• Live Chat: Available 24/7 through the tap777.vip in-site chat widget. Please include "Data Privacy" in your opening message for direct routing to the relevant team.
• Email: [email protected] — use subject line "Data Privacy" for all privacy-related queries. tap777 aims to respond within 5 business days for email contacts.

If your complaint is not resolved to your satisfaction by tap777's internal process, you have the right to escalate your complaint to the National Privacy Commission of the Philippines through the NPC's official complaints intake process.

This Privacy Policy was last updated on January 1, 2026 and is effective as of that date. tap777.vip — Philippines Online Casino, PAGCOR-regulated.